Mobile CRM

Reduces Manual Inefficiencies and Increases Sales Visibility

Customers today have greater expectations than ever for timely responses. People across organizations – field sales and service staff, mobile professionals, and executives – need to access critical customer information from CRM and SFA systems in real time. Businesses that utilize Spring Wireless Mobile CRM Solutions are increasing sales by taking care of their customers more effectively with access to accounts, sales deals, service cases, and schedules. No matter where they are, they can easily manage their customer and prospect relationships.

The current market environment requires businesses to respond and act quickly, while improving sales productivity and effectiveness, increase customer satisfaction, and reduce operational costs. By providing the most secure, expandable, and manageable platform for mobile CRM business applications in the industry, with an extensive collection of standard and advanced features for mobile CRM, Spring Wireless allows your organization to remain agile and competitive in demanding times.

Spring Wireless provides improved data quality and real-time data access for reps to enter and retrieve up-to-date data when they need it.

Our comprehensive solutions approach means seamless integration with:

front-office desktop PC's and enterprise servers as well as back-office systems to simplify the end user experience

reducing training requirements and streamlines the development effort

leading to faster deployment and lower capital investment and resource costs

Success Story

ABN AMRO INCREASES REVENUE OPPRTUNITIES THROUGH NEW CHANNELS

BUSINESS SITUATION:

ABN AMRO is a Dutch financial services company recently acquired by RBS, Santander and the Dutch government. Prior to this acquisition ABN AMRO implemented Spring Wireless’ secure financial mobility solutions to deliver innovative and flexible services for client acquisitions and product sales for the auto industry in Brazil.

SOLUTION:

Spring Wireless mobile CRM solution has successfully increased the quality and quantity of customer interactions for over 1,600 users by access to real-time transactional data via mobile devices.

BENEFITS:

Through the implementation of Spring Wireless' Mobile CRM solution, ABN AMRO:

New sales opportunities and sales incentives offered to customers through mobile device channels
Reduced costs by delivering account information and payment transactions through on line forms and secure, real-time approval capabilities
Increased customer loyalty realized through ease and convenience of financial mobility solutions
On-device business intelligence database created opportunities for an increase in volume at the point of sale locations